Refund policy

Global Imports offers a 15-day replacement policy for products that are damaged, defective, or different from the item ordered.

Customers must contact us within 15 days of delivery and provide order details, photos, or videos of the issue. The product must be returned with its original packaging, accessories, manuals, and warranty documents.

Refunds may be issued only when a replacement is unavailable or approved by our team. Products damaged through misuse, incorrect voltage, accidental damage, water damage, or unauthorized repair are not eligible for return or replacement.

For assistance, contact us on WhatsApp: 03135622335.